:root{--red-deep:#9B1D1D;--red-bright:#E31B23;--red-soft:#F9E6E6;--cream:#FDFAF7}.faq-hero{background:linear-gradient(145deg,var(--cream),var(--white));padding:60px 0 40px;position:relative;overflow:hidden}.faq-hero .hero-content{max-width:900px}.faq-hero-stats .stat-item{background:linear-gradient(145deg,var(--white),var(--cream));border:1px solid rgb(155 29 29 / .15)}.faq-hero-stats .stat-number{color:var(--red-bright);font-size:1.8rem}.faq-search-container{max-width:600px;margin:2rem auto;position:relative}.faq-search-container input{width:100%;padding:1.2rem 1.5rem 1.2rem 3.5rem;background:var(--white);border:1px solid rgb(155 29 29 / .2);border-radius:60px;color:var(--text-primary);font-size:1rem;transition:all 0.3s;box-shadow:var(--shadow-sm)}.faq-search-container input:focus{outline:none;border-color:var(--red-bright);box-shadow:0 0 0 3px rgb(227 27 35 / .1)}.faq-search-container i{position:absolute;left:1.5rem;top:50%;transform:translateY(-50%);color:var(--red-bright);font-size:1.1rem}.faq-categories{display:flex;flex-wrap:wrap;gap:.8rem;justify-content:center;margin:2rem 0 3rem}.category-btn{background:var(--white);border:1px solid rgb(155 29 29 / .2);color:var(--text-secondary);padding:.7rem 1.5rem;border-radius:40px;font-size:.95rem;font-weight:500;cursor:pointer;transition:var(--transition-smooth)}.category-btn:hover{background:var(--red-soft);color:var(--red-deep);border-color:var(--red-bright);transform:translateY(-2px)}.category-btn.active{background:linear-gradient(135deg,var(--red-deep),var(--red-bright));color:var(--white);border-color:#fff0;box-shadow:0 5px 15px rgb(155 29 29 / .3)}.faq-container{max-width:900px;margin:0 auto 4rem;padding:0 24px}.faq-section{margin-bottom:3rem}.faq-section-title{color:var(--charcoal);font-size:1.8rem;font-weight:700;margin-bottom:2rem;padding-bottom:1rem;border-bottom:2px solid var(--red-soft);display:flex;align-items:center;gap:1rem}.faq-section-title i{color:var(--red-bright);font-size:2rem}.faq-item{background:var(--white);border:1px solid rgb(155 29 29 / .1);border-radius:20px;margin-bottom:1rem;overflow:hidden;box-shadow:var(--shadow-sm);transition:var(--transition-smooth)}.faq-item:hover{box-shadow:var(--shadow-hover);border-color:var(--red-bright)}.faq-question{padding:1.2rem 1.5rem;display:flex;align-items:center;justify-content:space-between;cursor:pointer;color:var(--text-primary);font-weight:600;background:var(--white);transition:background 0.3s;width:100%;border:none;text-align:left}.faq-question:hover{background:var(--red-soft)}.faq-question-left{display:flex;align-items:center;gap:1rem}.faq-question-left i{color:var(--red-bright);width:20px;font-size:1.1rem}.faq-arrow i{color:var(--red-deep);transition:transform 0.4s cubic-bezier(.68,-.55,.265,1.55);font-size:1.1rem}.faq-item.active .faq-arrow i{transform:rotate(180deg)}.faq-answer{max-height:0;overflow:hidden;transition:max-height 0.4s ease,padding 0.3s ease;background:linear-gradient(145deg,var(--white),var(--cream));color:var(--text-secondary);line-height:1.7;padding:0 1.5rem}.faq-item.active .faq-answer{max-height:500px;padding:0 1.5rem 1.5rem}.faq-answer ul,.faq-answer ol{margin:1rem 0;padding-left:1.5rem}.faq-answer li{margin-bottom:.5rem}.faq-answer strong{color:var(--red-deep)}.faq-answer a{color:var(--red-bright);text-decoration:underline}.support-box{background:linear-gradient(135deg,var(--red-deep),#7A1818);border-radius:32px;padding:3rem;text-align:center;margin:4rem 0 2rem;color:var(--white);box-shadow:0 20px 40px -10px rgb(155 29 29 / .4)}.support-box h3{color:var(--white);font-size:2rem;font-weight:700;margin-bottom:1rem}.support-box p{color:rgb(255 255 255 / .9);font-size:1.1rem;margin-bottom:2rem}.support-buttons{display:flex;gap:1rem;justify-content:center;flex-wrap:wrap}.support-btn{background:rgb(255 255 255 / .1);border:1px solid rgb(255 255 255 / .2);color:var(--white);padding:1rem 2rem;border-radius:60px;text-decoration:none;font-weight:600;transition:var(--transition-smooth);display:inline-flex;align-items:center;gap:.5rem;backdrop-filter:blur(5px)}.support-btn:hover{background:var(--white);color:var(--red-deep);transform:translateY(-3px);border-color:var(--white)}.response-time{margin-top:2rem;color:var(--white);font-weight:600;display:flex;align-items:center;justify-content:center;gap:.5rem}.response-time i{color:var(--white)}@media (max-width:768px){.faq-hero-stats .stat-number{font-size:1.5rem}.faq-section-title{font-size:1.5rem}.support-box{padding:2rem}.support-box h3{font-size:1.5rem}.support-buttons{flex-direction:column}.support-btn{width:100%;justify-content:center}}@media (max-width:480px){.faq-categories{gap:.5rem}.category-btn{padding:.5rem 1rem;font-size:.8rem}.faq-question-left span{font-size:.95rem}}.mobile-nav{position:fixed;top:0;right:-100%;width:85%;max-width:400px;height:100vh;background:#fff;z-index:9999;transition:right 0.3s ease;box-shadow:-5px 0 30px rgb(0 0 0 / .1);overflow-y:auto}.mobile-nav.active{right:0}.mobile-nav-container{padding:30px 20px}.mobile-nav-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:30px;padding-bottom:20px;border-bottom:1px solid rgb(155 29 29 / .1)}.mobile-logo{font-size:1.5rem;font-weight:700;color:var(--charcoal);text-decoration:none}.mobile-nav-close{background:none;border:none;font-size:2rem;cursor:pointer;color:var(--charcoal);padding:0 10px;line-height:1}.mobile-nav-links{display:flex;flex-direction:column;gap:15px;margin-bottom:30px}.mobile-nav-links a{display:flex;align-items:center;gap:10px;padding:12px 15px;color:var(--charcoal);text-decoration:none;font-weight:500;border-radius:12px;transition:all 0.3s ease;background:var(--cream)}.mobile-nav-links a i{width:24px;color:var(--red-bright)}.mobile-nav-links a.active,.mobile-nav-links a:hover{background:linear-gradient(135deg,var(--red-deep),var(--red-bright));color:#fff}.mobile-nav-links a.active i,.mobile-nav-links a:hover i{color:#fff}.mobile-nav-actions{display:flex;flex-direction:column;gap:10px;margin-bottom:30px}.mobile-nav-actions .btn{text-align:center;padding:15px}.mobile-nav-contact{margin-bottom:30px}.contact-item{display:flex;align-items:center;gap:10px;padding:10px 0;color:var(--text-secondary);text-decoration:none}.contact-item i{width:24px;color:var(--red-bright)}.mobile-nav-social{display:flex;gap:15px;justify-content:center}.mobile-nav-social a{width:40px;height:40px;background:var(--cream);border-radius:50%;display:flex;align-items:center;justify-content:center;color:var(--red-deep);transition:all 0.3s ease}.mobile-nav-social a:hover{background:var(--red-bright);color:#fff}.mobile-menu-toggle{display:none;flex-direction:column;justify-content:space-between;width:30px;height:21px;background:#fff0;border:none;cursor:pointer;padding:0;z-index:100}.mobile-menu-toggle span{width:100%;height:3px;background:var(--charcoal);transition:all 0.3s ease;border-radius:3px}@media (max-width:768px){.nav-links{display:none}.header-actions{display:none}.mobile-menu-toggle{display:flex}.sticky-mobile-cta{display:block}}body.menu-open{overflow:hidden}